NCERT Book Class 10th Economics (MCQ)
Chapter 5 : Consumer Rights
MCQs on Consumer Rights
1. In which country did the consumer movement begin?
a) India
b) America
c) Britain
d) France
Answer: b) America
2. In which decade did the consumer movement begin in India?
a) 1950s
b) 1960s
c) 1970s
d) 1980s
Answer: b) 1960s
3. When was COPRA (Consumer Protection Act) passed?
a) 1986
b) 1996
c) 1976
d) 2005
Answer: a) 1986
4. At what levels are consumer courts established under COPRA?
a) Only district level
b) District, state and national levels
c) Only national level
d) Village level
Answer: b) District, state and national levels
5. When is National Consumer Day celebrated in India?
a) March 15
b) December 24
c) September 5
d) January 26
Answer: b) December 24
6. On which type of products is ISI mark used?
a) Food products
b) Electronic equipment
c) Medicines
d) Agricultural products
Answer: b) Electronic equipment
7. What is the full form of FSSAI?
a) Food Safety and Standards Authority of India
b) Food Security and Standards Association of India
c) Federal Safety and Standards Authority of India
d) Foreign Safety and Standards Authority of India
Answer: a) Food Safety and Standards Authority of India
8. Hallmark sign is used on what?
a) Gold/silver jewelry
b) Edible oil
c) Milk products
d) Clothes
Answer: a) Gold/silver jewelry
9. Under which right can consumers get correct information?
a) Right to safety
b) Right to information
c) Right to choose
d) Right to redressal
Answer: b) Right to information
10. An example of consumer exploitation is:
a) Underweight measurement
b) Selling fake goods
c) Overcharging
d) All of the above
Answer: d) All of the above
11. What is the national helpline number for consumer complaints?
a) 1800-11-4000
b) 1900-11-4000
c) 1800-11-4400
d) 1900-11-4400
Answer: a) 1800-11-4000
12. Who started the “Jago Grahak Jago” campaign in India?
a) UNESCO
b) Government of India
c) Consumer Association
d) WHO
Answer: b) Government of India
13. Which constitutional article is important for consumer rights protection?
a) Article 21
b) Article 32
c) Article 19
d) Article 14
Answer: a) Article 21
14. What is the time limit for consumers to file a complaint?
a) 30 days
b) 60 days
c) 90 days
d) 1 year
Answer: c) 90 days
15. What is ‘Agnimitra’ related to?
a) Insurance
b) Firefighting
c) Consumer complaints
d) Banking
Answer: c) Consumer complaints
16. Which compensation is NOT provided under COPRA?
a) Monetary compensation
b) Product replacement
c) Public apology
d) Jail sentence
Answer: d) Jail sentence
17. What is the minimum limit for filing a case in consumer court?
a) ₹5 lakh
b) ₹10 lakh
c) ₹20 lakh
d) No minimum limit
Answer: d) No minimum limit
18. Within how many days can consumers return a product?
a) 10 days
b) 15 days
c) 30 days
d) Depends on case
Answer: c) 30 days
19. When is World Consumer Rights Day observed?
a) March 15
b) December 24
c) September 5
d) October 2
Answer: a) March 15
20. Which of these is NOT a consumer right?
a) Right to safety
b) Right to vote
c) Right to be heard
d) Right to education
Answer: b) Right to vote
21. What is the maximum amount limit for filing cases in District Forum under COPRA?
a) ₹5 lakh
b) ₹20 lakh
c) ₹50 lakh
d) ₹1 crore
Answer: b) ₹20 lakh
22. What is the amount limit for cases in State Commission?
a) ₹20 lakh to ₹1 crore
b) ₹1 crore to ₹10 crore
c) ₹50 lakh to ₹2 crore
d) No limit
Answer: a) ₹20 lakh to ₹1 crore
23. What is the minimum amount for cases in National Commission?
a) ₹1 crore
b) ₹2 crore
c) ₹5 crore
d) ₹10 crore
Answer: a) ₹1 crore
24. Example of ‘Right to Safety’:
a) Selling cars with faulty brakes
b) Overcharging
c) Underweight measurement
d) Misinformation
Answer: a) Selling cars with faulty brakes
25. ‘Right to Choose’ means:
a) Participating in political elections
b) Freedom to select from various products
c) Filing court cases
d) Returning products
Answer: b) Freedom to select from various products
26. ‘Right to Redressal’ relates to:
a) Checking product quality
b) Legal help against exploitation
c) Benefits of government schemes
d) Tax exemptions
Answer: b) Legal help against exploitation
27. Why is ‘Right to Education’ important for consumers?
a) To know their rights
b) To attend school
c) To get government jobs
d) To do business
Answer: a) To know their rights
28. Which document is NOT required for consumer complaints?
a) Bill/receipt
b) Aadhaar card
c) Product sample
d) Complaint letter
Answer: b) Aadhaar card
29. Within what time should consumer court cases be completed?
a) 30 days
b) 90 days
c) 180 days
d) 1 year
Answer: b) 90 days
30. If a company doesn’t obey consumer court orders:
a) Company must pay fine
b) Owner may go to jail
c) License may be cancelled
d) All of the above
Answer: d) All of the above
31. AGMARK is used for:
a) Edible oil
b) Agricultural products
c) Milk products
d) Electronic goods
Answer: b) Agricultural products
32. WOOLMARK relates to:
a) Woolen clothes
b) Gold jewelry
c) Medicines
d) Plastic products
Answer: a) Woolen clothes
33. What color is FSSAI logo?
a) Blue and green
b) Red and yellow
c) Green and red
d) Only blue
Answer: c) Green and red
34. Full form of BIS:
a) Bureau of Indian Standards
b) Bureau of International Standards
c) Board of Indian Standards
d) Board of International Standards
Answer: a) Bureau of Indian Standards
35. Full form of ISO:
a) International Organization for Standardization
b) Indian Standards Organization
c) International Standards Organization
d) Indian Organization for Standards
Answer: a) International Organization for Standardization
36. Which cases don’t come under COPRA?
a) Defective products
b) Service deficiencies
c) Property disputes
d) Overcharging
Answer: c) Property disputes
37. Consumers can get compensation for:
a) Physical injury
b) Mental harassment
c) Financial loss
d) All of the above
Answer: d) All of the above
38. What is the fee for filing consumer court cases?
a) ₹100
b) ₹500
c) Depends on case severity
d) No fee
Answer: c) Depends on case severity
39. Which mark differentiates genuine/fake products?
a) ISI
b) FSSAI
c) Hallmark
d) AGMARK
Answer: c) Hallmark
40. Who can file complaints under COPRA?
a) Only buyers
b) Only sellers
c) Any consumer
d) Only government
Answer: c) Any consumer
41. Which ministry handles consumer complaints?
a) Ministry of Consumer Affairs
b) Finance Ministry
c) Law Ministry
d) Health Ministry
Answer: a) Ministry of Consumer Affairs
42. ‘Green’ label products are:
a) Eco-friendly
b) Cheap products
c) Imported goods
d) Industrial equipment
Answer: a) Eco-friendly
43. Consumers can complain against:
a) Manufacturers
b) Sellers
c) Service providers
d) All of the above
Answer: d) All of the above
44. What is ‘Madhusudan’?
a) Consumer organization
b) Food certification
c) Consumer helpline
d) A law
Answer: a) Consumer organization
45. Where to appeal against consumer court decisions?
a) High Court
b) Supreme Court
c) Next higher consumer court
d) Nowhere
Answer: c) Next higher consumer court
46. Who is NOT considered a consumer?
a) Product buyer
b) Service user
c) Product seller
d) Online shopper
Answer: c) Product seller
47. Purpose of consumer education:
a) Make consumers aware
b) Benefit traders
c) Increase government revenue
d) Reduce production costs
Answer: a) Make consumers aware
48. Types of compensation under COPRA:
a) Monetary
b) Replacement/repair
c) Public apology
d) All of the above
Answer: d) All of the above
49. Important for spreading consumer awareness:
a) Advertising
b) Education
c) Social media
d) All of the above
Answer: d) All of the above
50. Ultimate goal of consumer protection:
a) Control traders
b) Empower consumers
c) Increase government control
d) Increase production
Answer: b) Empower consumers